Managing patients’ no-show behaviour to improve the...

Managing patients’ no-show behaviour to improve the sustainability of hospital appointment systems: Exploring the conscious and unconscious determinants of no-show behaviour

Hu, Miao, Xu, Xiaoyan, Li, Xiaodong, Che, Tong
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Volume:
269
Journal:
Journal of Cleaner Production
DOI:
10.1016/j.jclepro.2020.122318
Date:
October, 2020
File:
PDF, 553 KB
2020
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