Linking AI quality performance and customer engagement: The...

International Journal of Hospitality Management 2020 / 09 Vol. 90

Linking AI quality performance and customer engagement: The moderating effect of AI preference

Prentice, Catherine, Weaven, Scott, Wong, IpKin Anthony
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Volume:
90
Journal:
International Journal of Hospitality Management
DOI:
10.1016/j.ijhm.2020.102629
Date:
September, 2020
File:
PDF, 588 KB
2020
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