The customer experience – loyalty link: moderating role...

The customer experience – loyalty link: moderating role of motivation orientation

Stein, Alisha, Ramaseshan, B.
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Volume:
31
Journal:
Journal of Service Management
DOI:
10.1108/josm-04-2019-0113
Date:
January, 2020
File:
PDF, 276 KB
2020
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