Bridging the data divide between practitioners and academics
Benoit, Sabine, Klose, Sonja, Wirtz, Jochen, Andreassen, Tor Wallin, Keiningham, Timothy L.Volume:
30
Journal:
Journal of Service Management
DOI:
10.1108/josm-05-2019-0158
Date:
November, 2019
File:
PDF, 261 KB
2019