Implications of customer participation in outsourcing non-core services to third parties
De Pourcq, Kaat, Verleye, Katrien, Larivière, Bart, Trybou, Jeroen, Gemmel, PaulVolume:
ahead-of-p
Journal:
Journal of Service Management
DOI:
10.1108/josm-09-2019-0295
Date:
June, 2020
File:
PDF, 226 KB
2020