Customer deference to service providers in ordinary service encounters
Wongkitrungrueng, Apiradee, Nuttavuthisit, Krittinee, Szabo-Douat, Teodora, Sen, SankarVolume:
29
Journal:
Journal of Service Theory and Practice
DOI:
10.1108/jstp-02-2018-0031
Date:
August, 2019
File:
PDF, 244 KB
2019