Emotional labour strategies and employee performance: the...

Emotional labour strategies and employee performance: the role of emotional intelligence

Kamassi, Ahmed, Boulahlib, Loutfi, Abd Manaf, NoorHazilah, Omar, Azura
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Volume:
43
Journal:
Management Research Review
DOI:
10.1108/mrr-03-2019-0097
Date:
August, 2019
File:
PDF, 267 KB
2019
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