Analysing online reviews to investigate customer behaviour...

Analysing online reviews to investigate customer behaviour in the sharing economy

Lee, Carmen Kar Hang, Tse, Ying Kei, Zhang, Minhao, Ma, Jie
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Volume:
33
Journal:
Information Technology & People
DOI:
10.1108/itp-10-2018-0475
Date:
June, 2020
File:
PDF, 700 KB
2020
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