An artificial-intelligence-based method for assessing...

Journal of Service Management 2020 / 04 Vol. ahead-of-p; Iss. ahead-of-p

An artificial-intelligence-based method for assessing service quality: insights from the prosthodontics sector

Martins, Sara M., Ferreira, Fernando A.F., Ferreira, João J. M., Marques, Carla S.E.
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Volume:
ahead-of-p
Journal:
Journal of Service Management
DOI:
10.1108/josm-03-2019-0084
Date:
April, 2020
File:
PDF, 2.99 MB
2020
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