The relationship between soft and hard quality management...

The TQM Journal 2020 / 05 Vol. ahead-of-p; Iss. ahead-of-p

The relationship between soft and hard quality management practices, innovation and organizational performance in higher education

Sciarelli, Mauro, Gheith, Mohamed Hani, Tani, Mario
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Volume:
ahead-of-p
Journal:
The TQM Journal
DOI:
10.1108/tqm-01-2020-0014
Date:
May, 2020
File:
PDF, 409 KB
2020
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