Effect of multichannel service delivery quality on...

Effect of multichannel service delivery quality on customers’ continued engagement intention

Chen, Ja-Shen, Tsou, Hung-Tai, Chou, Cindy Yunhsin, Ciou, Ciou-Hua
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Volume:
32
Journal:
Asia Pacific Journal of Marketing and Logistics
DOI:
10.1108/apjml-12-2018-0508
Date:
January, 2020
File:
PDF, 264 KB
2020
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