Emotional intelligence and perceived negative emotions in...

European Business Review 2020 / 02 Vol. 32; Iss. 3

Emotional intelligence and perceived negative emotions in intercultural service encounters

Thrassou, Alkis, Santoro, Gabriele, Leonidou, Erasmia, Vrontis, Demetris, Christofi, Michael
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Volume:
32
Journal:
European Business Review
DOI:
10.1108/ebr-04-2019-0059
Date:
February, 2020
File:
PDF, 780 KB
2020
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