The effect of experience quality on customer perceived value and customer satisfaction and its impact on customer loyalty
Kusumawati, Andriani, Rahayu, Karisma SriVolume:
ahead-of-p
Journal:
The TQM Journal
DOI:
10.1108/tqm-05-2019-0150
Date:
May, 2020
File:
PDF, 180 KB
2020