How live chat assistants drive travel consumersâ attitudes, trust and purchase intentions
McLean, Graeme, Osei-Frimpong, Kofi, Wilson, Alan, Pitardi, ValentinaVolume:
32
Journal:
International Journal of Contemporary Hospitality Management
DOI:
10.1108/ijchm-07-2019-0605
Date:
April, 2020
File:
PDF, 306 KB
2020