A critical review of alternative measures of...

International Journal of Quality and Service Sciences 2019 / 12 Vol. ahead-of-p; Iss. ahead-of-p

A critical review of alternative measures of telecommunications service quality

Abd-Elrahman, Abd-Elrahman Hassanein, Hassan, Sally Ali, El-Borsaly, Azza Abd-Elkader, Hafez, Eglal Abd-Elmoneim
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Volume:
ahead-of-p
Journal:
International Journal of Quality and Service Sciences
DOI:
10.1108/ijqss-08-2018-0066
Date:
December, 2019
File:
PDF, 338 KB
2019
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