Enhancing voice of customer prioritisation in QFD by...

International Journal of Productivity and Performance Management 2020 / 08 Vol. ahead-of-p; Iss. ahead-of-p

Enhancing voice of customer prioritisation in QFD by integrating the competitor matrix

Iqbal, Zafar, Grigg, Nigel Peter
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Volume:
ahead-of-p
Journal:
International Journal of Productivity and Performance Management
DOI:
10.1108/IJPPM-04-2019-0175
Date:
August, 2020
File:
PDF, 343 KB
2020
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