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Offendersâ claims of taking the victimsâ perspective can promote forgiveness, or backfire! The moderating role of correctly voicing the victimsâ emotions in collective apologies
Berndsen, Mariëtte, Wenzel, MichaelJournal:
European Journal of Social Psychology
DOI:
10.1002/ejsp.2710
Date:
August, 2020
File:
PDF, 21.06 MB
2020