Port service quality (PSQ) and customer satisfaction: an...

Maritime Business Review 2020 / 08 Vol. ahead-of-p; Iss. ahead-of-p

Port service quality (PSQ) and customer satisfaction: an exploratory study of container ports in Vietnam

Phan, Tien Minh, Thai, Vinh V., Vu, Thao Phuong
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Volume:
ahead-of-p
Journal:
Maritime Business Review
DOI:
10.1108/MABR-01-2020-0003
Date:
August, 2020
File:
PDF, 586 KB
2020
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