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Exploring the role of service quality, atmosphere and food for revisits in restaurants by using a e-mystery guest approach
Bichler, Bernhard Fabian, Pikkemaat, Birgit, Peters, MikeVolume:
ahead-of-p
Journal:
Journal of Hospitality and Tourism Insights
DOI:
10.1108/JHTI-04-2020-0048
Date:
August, 2020
File:
PDF, 253 KB
2020