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Business Model Design and Customer Loyalty: The Mediating Role of Customer Citizenship Behavior
Hu, Baoliang, Huang, Wei, Yan, Shuai, Liu, Guang, Zhang, TaoVolume:
12
Journal:
Sustainability
DOI:
10.3390/su12177047
Date:
August, 2020
File:
PDF, 367 KB
2020