Sociotechnical service quality for students and academics at private higher education institutions in South Africa
Dirkse van Schalkwyk, Riaan, Maritz, Jeanette, Steenkamp, Rigard J.Journal:
Quality in Higher Education
DOI:
10.1080/13538322.2020.1815284
Date:
September, 2020
File:
PDF, 3.44 MB
2020