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Government Information Quarterly 2020 / 8

AI-based self-service technology in public service delivery: User experience and influencing factors

Chen, Tao, Guo, Wenshan, Gao, Xian, Liang, Zhehao
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Journal:
Government Information Quarterly
DOI:
10.1016/j.giq.2020.101520
Date:
August, 2020
File:
PDF, 447 KB
2020
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