Customer value co-creation and employee silence: Emotional...

International Journal of Hospitality Management 2020 / 10 Vol. 91

Customer value co-creation and employee silence: Emotional intelligence as explanatory mechanism

Boadi, Evans Asante, He, Zheng, Boadi, Eric Kofi, Antwi, Samuel, Say, Joy
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Volume:
91
Journal:
International Journal of Hospitality Management
DOI:
10.1016/j.ijhm.2020.102646
Date:
October, 2020
File:
PDF, 641 KB
2020
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