Knowledge-based resources in explaining service recovery...

  • Main
  • 2020 / 09
  • Knowledge-based resources in explaining service recovery...

Knowledge-based resources in explaining service recovery performance: a multilevel investigation

Mjahed Hammami, Samiha, Souiden, Nizar, Bennour, Khaled
How much do you like this book?
What’s the quality of the file?
Download the book for quality assessment
What’s the quality of the downloaded files?
Journal:
Journal of Marketing Theory and Practice
DOI:
10.1080/10696679.2020.1812084
Date:
September, 2020
File:
PDF, 1.60 MB
2020
Conversion to is in progress
Conversion to is failed