Why are Chinese and North American guests satisfied or...

International Journal of Contemporary Hospitality Management 2020 / 10 Vol. 32; Iss. 10

Why are Chinese and North American guests satisfied or dissatisfied with hotels? An application of big data analysis

Ying, Shun, Chan, Jin Hooi, Qi, Xiaoguang
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Volume:
32
Journal:
International Journal of Contemporary Hospitality Management
DOI:
10.1108/IJCHM-02-2020-0129
Date:
October, 2020
File:
PDF, 919 KB
2020
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