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[Research on Emotion in Organizations] Emotions and Service in the Digital Age || The Evolution Is Now: Service Robots, Behavioral Bias and Emotions
Härtel, Charmine E. J., Zerbe, Wilfred J., Ashkanasy, Neal M.Volume:
10.1108/S1
Year:
2020
DOI:
10.1108/S1746-979120200000016005
File:
PDF, 288 KB
2020