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Online Reviews of Credence Service Providers: What Do Consumers Evaluate, Do Other Consumers Believe the Reviews, and Are Interventions Needed?
Lantzy, Shannon, Hamilton, Rebecca W., Chen, Yu-Jen, Stewart, KatherineJournal:
Journal of Public Policy & Marketing
DOI:
10.1177/0743915620950676
Date:
October, 2020
File:
PDF, 385 KB
2020