![](/img/cover-not-exists.png)
Clarifying the effect of customer knowledge management to improve business performance of banks: considering the role of electronic customer relationship management
Rastgar, Abbas Ali, Esmaili, Ebrahim, Naderi, Reihaneh, Hemmati, AminVolume:
12
Year:
2019
Journal:
International Journal of Electronic Customer Relationship Management
DOI:
10.1504/ijecrm.2019.104019
File:
PDF, 379 KB
2019