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Applied Soft Computing 2020 / 10

Assessing customer satisfaction of O2O takeaway based on online reviews by integrating fuzzy comprehensive evaluation with AHP and probabilistic linguistic term sets

Liang, Decui, Dai, Zhuoyin, Wang, Mingwei
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Journal:
Applied Soft Computing
DOI:
10.1016/j.asoc.2020.106847
Date:
October, 2020
File:
PDF, 1.53 MB
2020
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