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Process Modeling and Public Value: Performance Measurement for Emergency Assistance Services?
Rochet, Claude, Saint, Anaïs, Tiberghien, Bruno, Agopian, Philippe, Paris-Laporte, Catherine, Soulleihet, ValéryVolume:
6
Journal:
International Business Research
DOI:
10.5539/ibr.v6n2p137
Date:
December, 2012
File:
PDF, 337 KB
2012