Inferred respect: a critical ingredient in customer...

Inferred respect: a critical ingredient in customer satisfaction

Ashworth, Laurence, Bourassa, Maureen A.
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Volume:
54
Journal:
European Journal of Marketing
DOI:
10.1108/EJM-11-2019-0853
Date:
November, 2020
File:
PDF, 380 KB
2020
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