Investigation of customer churn insights and intelligence...

Online Information Review 2020 / 11 Vol. ahead-of-p; Iss. ahead-of-p

Investigation of customer churn insights and intelligence from social media: a netnographic research

Bhattacharyya, Jishnu, Dash, Manoj Kumar
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Volume:
ahead-of-p
Journal:
Online Information Review
DOI:
10.1108/OIR-02-2020-0048
Date:
November, 2020
File:
PDF, 5.02 MB
2020
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