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Determinants of customer satisfaction in healthcare industry: the case of the Hellenic Red Cross
Chalikias, Miltiadis, Drosos, Dimitris, Skordoulis, Michalis, Tsotsolas, NikosVolume:
7
Year:
2016
Journal:
International Journal of Electronic Marketing and Retailing
DOI:
10.1504/ijemr.2016.080807
File:
PDF, 244 KB
2016