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Managing Customer Experiences in an Omnichannel World: Melody of Online and Offline Environments in the Customer Journey || How Robotic Process Automation is Revolutionizing the Banking Sector
Dirsehan, TaÅkinVolume:
10.1108/97
Year:
2020
DOI:
10.1108/978-1-80043-388-520201020
File:
PDF, 537 KB
2020