Can Cognitive Capital Sustain Customer Satisfaction? The Mediating Effects of Employee Self-Efficacy
Alyahya, Mansour Abdullah, Mohamed, Elsayed, Akamavi, Raphaël, Elshaer, Ibrahim A., Azzaz, Alaa M. S.Volume:
6
Journal:
Journal of Open Innovation: Technology, Market, and Complexity
DOI:
10.3390/joitmc6040191
Date:
December, 2020
File:
PDF, 1.36 MB
2020