Predicting service request in support centers based on...

Predicting service request in support centers based on nonlinear dynamics, ARMA modeling and neural networks

Emili Balaguer, Alberto Palomares, Emilio Soria, Jose David Martín-Guerrero
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Volume:
34
Year:
2008
Language:
english
Pages:
8
DOI:
10.1016/j.eswa.2006.10.003
File:
PDF, 327 KB
english, 2008
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