Justice Perceptions as Predictors of Customer Satisfaction: The Impact of Distributive, Procedural, and Interactional Justice
Vicente Martínez-Tur, José M. Peiró, José Ramos, Carolina MolinerVolume:
36
Year:
2006
Language:
english
Pages:
20
DOI:
10.1111/j.0021-9029.2006.00005.x
File:
PDF, 123 KB
english, 2006