Is that authentic or artificial? Understanding consumer perceptions of risk in e-service encounters
Mauricio S. Featherman, Joseph S. Valacich, John D. WellsVolume:
16
Year:
2006
Language:
english
Pages:
28
DOI:
10.1111/j.1365-2575.2006.00211.x
File:
PDF, 258 KB
english, 2006