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Female customers' expectation of the service offering and their perception of the service quality in an emerging clothing market
Alet C. Erasmus, Andrea GrabowskiVolume:
aop
Year:
2012
Language:
english
Pages:
1
DOI:
10.1111/j.1470-6431.2011.01052.x
File:
PDF, 244 KB
english, 2012