Customer Relationship Management: A Comparative Analysis of...

Journal of Small Business Management (Wiley) 2005 Vol. 43; Iss. 3

Customer Relationship Management: A Comparative Analysis of Family and Nonfamily Business Practices

Marjorie J. Cooper, Nancy Upton, Samuel Seaman
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Volume:
43
Year:
2005
Language:
english
Pages:
15
DOI:
10.1111/j.1540-627x.2005.00136.x
File:
PDF, 116 KB
english, 2005
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