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Volume 11; Issue 4
Main
International Journal of Quality and Service Sciences
Volume 11; Issue 4
International Journal of Quality and Service Sciences
Volume 11; Issue 4
1
Listening to the voice of students, developing a service quality measuring and evaluating framework for a special course
Tóth, Zsuzsanna Eszter
,
Surman, Vivien
Journal:
International Journal of Quality and Service Sciences
Year:
2019
File:
PDF, 459 KB
Your tags:
2019
2
Team learning capability â an instrument for innovation ambidexterity?
Batt-Rawden, Victoria Helen
,
Lien, Gudbrand
,
Slåtten, Terje
Journal:
International Journal of Quality and Service Sciences
Year:
2019
File:
PDF, 286 KB
Your tags:
2019
3
Health-related quality management values â comparing manager and co-worker perceptions
Bäckström, Ingela
Journal:
International Journal of Quality and Service Sciences
Year:
2019
File:
PDF, 322 KB
Your tags:
2019
4
Determining the impact of e-commerce quality on customersâ perceived risk, satisfaction, value and loyalty
Tzavlopoulos, Îoannis
,
Gotzamani, Katerina
,
Andronikidis, Andreas
,
Vassiliadis, Chris
Journal:
International Journal of Quality and Service Sciences
Year:
2019
File:
PDF, 216 KB
Your tags:
2019
5
Investigating the view of quality management success factors amongst future early career operations leaders
Shokri, Alireza
Journal:
International Journal of Quality and Service Sciences
Year:
2019
File:
PDF, 362 KB
Your tags:
2019
6
Reducing global supply chainsâ waste of overproduction by using lean principles
Chen, Chi-Kuang
,
Palma, Fernando
,
Reyes, Lidia
Journal:
International Journal of Quality and Service Sciences
Year:
2019
File:
PDF, 212 KB
Your tags:
2019
7
A conceptual cooperative model designed for processes, digitalisation and innovation
Sehlin, Daniel
,
Truedsson, Maja
,
Cronemyr, Peter
Journal:
International Journal of Quality and Service Sciences
Year:
2019
File:
PDF, 1.40 MB
Your tags:
2019
8
Towards the âHomo Deusâ excellence perspective?
Anninos, Loukas N.
Journal:
International Journal of Quality and Service Sciences
Year:
2019
File:
PDF, 475 KB
Your tags:
2019
9
Short-term and long-term quality of service
Ojasalo, Jukka
Journal:
International Journal of Quality and Service Sciences
Year:
2019
File:
PDF, 382 KB
Your tags:
2019
10
Gender in service quality expectations in hospitals
Abu-Salim, Taghreed
,
Mustafa, Nermeen
,
Onyia, Okey Peter
,
Watson, Alastair William
Journal:
International Journal of Quality and Service Sciences
Year:
2019
File:
PDF, 250 KB
Your tags:
2019
11
Understanding the antecedents of car sharing usage: an empirical study in Italy
Guglielmetti Mugion, Roberta
,
Toni, Martina
,
Di Pietro, Laura
,
Pasca, Maria Giovina
,
Renzi, Maria F.
Journal:
International Journal of Quality and Service Sciences
Year:
2019
File:
PDF, 260 KB
Your tags:
2019
12
The quality of service in urban public transport in Algeria
Houria, Bencherif
,
Farès, Boubakour
Journal:
International Journal of Quality and Service Sciences
Year:
2019
File:
PDF, 158 KB
Your tags:
2019
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