Volume 5; Issue 1

1

Service Management: An Evaluation and the Future

Year:
1994
Language:
english
File:
PDF, 141 KB
english, 1994
2

From Scientific Management to Service Management

Year:
1994
Language:
english
File:
PDF, 70 KB
english, 1994
3

Operations: From Factory to Service Management

Year:
1994
Language:
english
File:
PDF, 223 KB
english, 1994