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Volume 70; Issue 3
Main
Journal of Retailing
Volume 70; Issue 3
Journal of Retailing
Volume 70; Issue 3
1
Alternative scales for measuring service quality: A comparative assessment based on psychometric and diagnostic criteria
A. Parasuraman
,
ValerieA. Zeithaml
,
LeonardL. Berry
Journal:
Journal of Retailing
Year:
1994
Language:
english
File:
PDF, 169 KB
Your tags:
english, 1994
2
A comparative analysis of shopping behavior in Hispanic and non-Hispanic market areas
Francis J. Mulhern
,
Jerome D. Williams
Journal:
Journal of Retailing
Year:
1994
Language:
english
File:
PDF, 1.49 MB
Your tags:
english, 1994
3
The impact of dependence on dealer satisfaction: A comparison of reseller-supplier relationships
Jule B. Gassenheimer
,
Rosemary Ramsey
Journal:
Journal of Retailing
Year:
1994
Language:
english
File:
PDF, 989 KB
Your tags:
english, 1994
4
An empirical study of brand switching for a retail service
Michael S. Morgan
,
Chekitan S. Dev
Journal:
Journal of Retailing
Year:
1994
Language:
english
File:
PDF, 1.20 MB
Your tags:
english, 1994
5
Store atmosphere and purchasing behavior
Robert J. Donovan
,
John R. Rossiter
,
Gilian Marcoolyn
,
Andrew Nesdale
Journal:
Journal of Retailing
Year:
1994
Language:
english
File:
PDF, 895 KB
Your tags:
english, 1994
6
Manuscript guidelines
Journal:
Journal of Retailing
Year:
1994
Language:
english
File:
PDF, 169 KB
Your tags:
english, 1994
7
Alternative scales for measuring service quality: A comparative assessment based on psychometric and diagnostic criteria
A. Parasuraman
,
Valarie A. Zeithaml
,
Leonard L. Berry
Journal:
Journal of Retailing
Year:
1994
Language:
english
File:
PDF, 2.02 MB
Your tags:
english, 1994
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