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Volume 21; Issue 2
Main
Journal of Service Management
Volume 21; Issue 2
Journal of Service Management
Volume 21; Issue 2
1
Measuring innovation competencies for integrated services in the communications industry
Ko, Hsien‐Tang
,
Lu, Hsi‐Peng
Journal:
Journal of Service Management
Year:
2010
Language:
english
File:
PDF, 145 KB
Your tags:
english, 2010
2
Service differentiation
Andreassen, Tor W.
,
Lanseng, Even J.
Journal:
Journal of Service Management
Year:
2010
Language:
english
File:
PDF, 140 KB
Your tags:
english, 2010
3
Service development success: a contingent approach by knowledge strategy
Storey, Chris
,
Hull, Frank M.
Journal:
Journal of Service Management
Year:
2010
Language:
english
File:
PDF, 239 KB
Your tags:
english, 2010
4
Other‐customer failure
Huang, Wen‐Hsien
Journal:
Journal of Service Management
Year:
2010
Language:
english
File:
PDF, 120 KB
Your tags:
english, 2010
5
The impact of service orientation in corporate culture on business performance in manufacturing companies
Gebauer, Heiko
,
Edvardsson, Bo
,
Bjurko, Margareta
Journal:
Journal of Service Management
Year:
2010
Language:
english
File:
PDF, 241 KB
Your tags:
english, 2010
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