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Volume 21; Issue 5
Main
Journal of Service Management
Volume 21; Issue 5
Journal of Service Management
Volume 21; Issue 5
1
Exploitation or exploration in service business development?: Insights from a dynamic capabilities perspective
Fischer, Thomas
,
Gebauer, Heiko
,
Gregory, Mike
,
Ren, Guangjie
,
Fleisch, Elgar
Journal:
Journal of Service Management
Year:
2010
Language:
english
File:
PDF, 183 KB
Your tags:
english, 2010
2
Adopting a service logic in manufacturing
Gustafsson, Anders
,
Grönroos, Christian
,
Helle, Pekka
Journal:
Journal of Service Management
Year:
2010
Language:
english
File:
PDF, 151 KB
Your tags:
english, 2010
3
Service addition as business market strategy: identification of transition trajectories
Gustafsson, Anders
,
Matthyssens, Paul
,
Vandenbempt, Koen
Journal:
Journal of Service Management
Year:
2010
Language:
english
File:
PDF, 245 KB
Your tags:
english, 2010
4
Outcome‐based service contracts in the defence industry – mitigating the challenges
Gustafsson, Anders
,
Ng, Irene C.L.
,
Nudurupati, Sai S.
Journal:
Journal of Service Management
Year:
2010
Language:
english
File:
PDF, 236 KB
Your tags:
english, 2010
5
Comparing provider‐customer constellations of visibility‐based service
Gustafsson, Anders
,
Holmström, Jan
,
Brax, Saara
,
Ala‐Risku, Timo
Journal:
Journal of Service Management
Year:
2010
Language:
english
File:
PDF, 118 KB
Your tags:
english, 2010
6
Clarifying the concept of performance‐based contracting in manufacturing industries
Gustafsson, Anders
,
Hypko, Phillipp
,
Tilebein, Meike
,
Gleich, Ronald
Journal:
Journal of Service Management
Year:
2010
Language:
english
File:
PDF, 160 KB
Your tags:
english, 2010
7
The relevance of service in European manufacturing industries
Gustafsson, Anders
,
Lay, Gunter
,
Copani, Giacomo
,
Jäger, Angela
,
Biege, Sabine
Journal:
Journal of Service Management
Year:
2010
Language:
english
File:
PDF, 236 KB
Your tags:
english, 2010
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