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Volume 8; Issue 2
Main
Journal of Service Research
Volume 8; Issue 2
Journal of Service Research
Volume 8; Issue 2
1
Cocreating Customer Value Through Hyperreality in the Prepurchase Service Experience
Edvardsson, B.
Journal:
Journal of Service Research
Year:
2005
Language:
english
File:
PDF, 160 KB
Your tags:
english, 2005
2
Person-Place Congruency: The Interactive Effects of Shopper Style and Atmospherics on Consumer Expenditures
Morrin, M.
Journal:
Journal of Service Research
Year:
2005
Language:
english
File:
PDF, 137 KB
Your tags:
english, 2005
3
Service Customization Through Employee Adaptiveness
Gwinner, K. P.
Journal:
Journal of Service Research
Year:
2005
Language:
english
File:
PDF, 194 KB
Your tags:
english, 2005
4
Affective Service Display and Customer Mood
Luong, A.
Journal:
Journal of Service Research
Year:
2005
Language:
english
File:
PDF, 156 KB
Your tags:
english, 2005
5
Reassessing the Foundations of Customer Delight
Finn, A.
Journal:
Journal of Service Research
Year:
2005
Language:
english
File:
PDF, 148 KB
Your tags:
english, 2005
6
A Service Perspective on the Drivers of Complaint Intentions
Voorhees, C. M.
Journal:
Journal of Service Research
Year:
2005
Language:
english
File:
PDF, 112 KB
Your tags:
english, 2005
7
Crime and Punishment: Examining Customers' Responses to Service Organizations' Penalties
Kim, Y. S. K.
Journal:
Journal of Service Research
Year:
2005
Language:
english
File:
PDF, 154 KB
Your tags:
english, 2005
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