Volume 28; Issue 2

Leadership in Health Services

Volume 28; Issue 2

1

Impact of service attributes on customer satisfaction and loyalty in a healthcare context

Lonial, Subash, Raju, P.S.

Journal:

Leadership in Health Services

Year:

2015

Language:

english

File:

PDF, 228 KB

english, 2015

2

Workplace-based clinical leadership training increases willingness to lead

MacPhail, Aleece, Young, Carmel, Ibrahim, Joseph Elias

Journal:

Leadership in Health Services

Year:

2015

Language:

english

File:

PDF, 223 KB

english, 2015

3

Failing hospitals: mission statements to drive service improvement?

McDonald, Annabel, Sarfraz, Aamer

Journal:

Leadership in Health Services

Year:

2015

Language:

english

File:

PDF, 129 KB

english, 2015

4

Leading processes of patient care and treatment in hierarchical healthcare organizations in Sweden – process managers’ experiences

Nilsson, Kerstin, Sandoff, Mette

Journal:

Leadership in Health Services

Year:

2015

Language:

english

File:

PDF, 166 KB

english, 2015

5

Lean leadership: an ethnographic study

Aij, Kjeld Harald, Visse, Merel, Widdershoven, Guy A.M.

Journal:

Leadership in Health Services

Year:

2015

Language:

english

File:

PDF, 173 KB

english, 2015

6

The medical leadership challenge in healthcare is an identity challenge

Andersson, Thomas

Journal:

Leadership in Health Services

Year:

2015

Language:

english

File:

PDF, 204 KB

english, 2015