Volume 19; Issue 3

Main
Service Industries Journal
Volume 19; Issue 3

Service Industries Journal

Volume 19; Issue 3

1

A Life Cycle Segmentation Approach to Marketing Financial Products and Services

Javalgi, Rajshekhar (Raj) G., DION, PAUL

Journal:

Service Industries Journal

Year:

1999

Language:

english

File:

PDF, 1.10 MB

english, 1999

2

The Impact of Employee Performance Cues on Guest Loyalty, Perceived Value and Service Quality

Gould-Williams, Julian

Journal:

Service Industries Journal

Year:

1999

Language:

english

File:

PDF, 1.18 MB

english, 1999

3

The Performance-Importance Response Function: Observations and Implications

Sampson, Scott E., SHOWALTER, MICHAEL J.

Journal:

Service Industries Journal

Year:

1999

Language:

english

File:

PDF, 1.25 MB

english, 1999

4

The Evolution of Marks and Spencer

Journal:

Service Industries Journal

Year:

1999

Language:

english

File:

PDF, 615 KB

english, 1999

5

Book Reviews

Mcintyre, Faye S.

Journal:

Service Industries Journal

Year:

1999

Language:

english

File:

PDF, 164 KB

english, 1999

6

Book Reviews

Beaverstock, Jonathan V.

Journal:

Service Industries Journal

Year:

1999

Language:

english

File:

PDF, 162 KB

english, 1999

7

Book Reviews

Journal:

Service Industries Journal

Year:

1999

Language:

english

File:

PDF, 131 KB

english, 1999

8

A Typology of European Airport Retailing

Freathy, Paul, O'CONNELL, FRANK

Journal:

Service Industries Journal

Year:

1999

Language:

english

File:

PDF, 924 KB

english, 1999

9

A Profile of Female Retail Managers: Some Insights

Broadbridge, Adelina

Journal:

Service Industries Journal

Year:

1999

Language:

english

File:

PDF, 1.47 MB

english, 1999

10

Customer Satisfaction in the Hong Kong Mobile Phone Industry

Woo, Ka-Shing, FOCK, HENRY K. Y.

Journal:

Service Industries Journal

Year:

1999

Language:

english

File:

PDF, 720 KB

english, 1999

11

Research on the Evolution of the Tertiary Industry in the Major Cities in China

Li, Jiangfan, HUANG, SHAOJUN

Journal:

Service Industries Journal

Year:

1999

Language:

english

File:

PDF, 888 KB

english, 1999

12

Information Costs and Information Asymmetry in British Food Retailing

Journal:

Service Industries Journal

Year:

1999

Language:

english

File:

PDF, 677 KB

english, 1999

13

Book Reviews

Journal:

Service Industries Journal

Year:

1999

Language:

english

File:

PDF, 210 KB

english, 1999

14

Business Performance in the UK Hotel Sector - Does it Pay to be Market Oriented?

Sargeant, A., MOHAMAD, M.

Journal:

Service Industries Journal

Year:

1999

Language:

english

File:

PDF, 917 KB

english, 1999

15

Marketing Effectiveness and Customer Retention in the Service Sector

Appiah-Adu, Kwaku

Journal:

Service Industries Journal

Year:

1999

Language:

english

File:

PDF, 895 KB

english, 1999