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Volume 20; Issue 2
Main
Service Industries Journal
Volume 20; Issue 2
Service Industries Journal
Volume 20; Issue 2
1
Marketing Culture and Customer Retention in the Tourism Industry
Appiah-Adu, Kwaku
,
FYALL, ALAN
,
SINGH, SATYENDRA
Journal:
Service Industries Journal
Year:
2000
Language:
english
File:
PDF, 1.07 MB
Your tags:
english, 2000
2
Building Donor Relationships: An Investigation into the Use of Relationship and Database Marketing by Charity Fundraisers
Laura, Weir
,
SALLY, HIBBERT
Journal:
Service Industries Journal
Year:
2000
Language:
english
File:
PDF, 1013 KB
Your tags:
english, 2000
3
Book Reviews
Goldsmith, Ronald E.
Journal:
Service Industries Journal
Year:
2000
Language:
english
File:
PDF, 226 KB
Your tags:
english, 2000
4
Pre-bookable Services in the Chartered Airline Industry: Increasing Satisfaction through Differentiation
Dennet't, Claire
,
INESON, ELIZABETH M.
,
STONE, GRAHAM J.
,
COLGATE, MARK
Journal:
Service Industries Journal
Year:
2000
Language:
english
File:
PDF, 703 KB
Your tags:
english, 2000
5
The Externalisation of Producer Services Debate: The UK Computer Services Sector
Coe, Neil M.
Journal:
Service Industries Journal
Year:
2000
Language:
english
File:
PDF, 1.02 MB
Your tags:
english, 2000
6
An Empirical Study of Service Quality Implementation
Denis, Harrington
,
GARY, AKEHURST
Journal:
Service Industries Journal
Year:
2000
Language:
english
File:
PDF, 1.27 MB
Your tags:
english, 2000
7
Predicting and Explaining Responses to Consumer Environments: An Empirical Test and Theoretical Extension of the Behavioural Perspective Model
Foxall, Gordon R.
,
GREENLEY, GORDON E.
Journal:
Service Industries Journal
Year:
2000
Language:
english
File:
PDF, 1.39 MB
Your tags:
english, 2000
8
Book Reviews
Doherty, Joe
Journal:
Service Industries Journal
Year:
2000
Language:
english
File:
PDF, 233 KB
Your tags:
english, 2000
9
Strategies of Major UK Building Societies: 1987-1993 Review, Analysis and Implications
Hammond, L.J.
,
THWAITES, D.
Journal:
Service Industries Journal
Year:
2000
Language:
english
File:
PDF, 1.27 MB
Your tags:
english, 2000
10
The Size and Growth of UK Manufacturing and Service Firms
Wilson, J. O. S.
,
MORRIS, J. E.
Journal:
Service Industries Journal
Year:
2000
Language:
english
File:
PDF, 733 KB
Your tags:
english, 2000
11
Book Reviews
Akehurst, Gary
Journal:
Service Industries Journal
Year:
2000
Language:
english
File:
PDF, 209 KB
Your tags:
english, 2000
12
Book Reviews
Tansey, Michael
Journal:
Service Industries Journal
Year:
2000
Language:
english
File:
PDF, 234 KB
Your tags:
english, 2000
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