Volume 24; Issue 2

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Service Industries Journal
Volume 24; Issue 2

Service Industries Journal

Volume 24; Issue 2

1

External consultants in organisations: evaluating the Spanish case

Soriano, Domingo Ribeiro

Journal:

Service Industries Journal

Year:

2004

Language:

english

File:

PDF, 107 KB

english, 2004

2

Fair trade new product development

Journal:

Service Industries Journal

Year:

2004

Language:

english

File:

PDF, 108 KB

english, 2004

3

Control and success in collaborative strategies

Medina-Muñoz, Rita, Medina-Muñoz, Diego

Journal:

Service Industries Journal

Year:

2004

Language:

english

File:

PDF, 120 KB

english, 2004

4

An investigation of the impact of internal labour markets in the hotel industry

Jago, Leo, Deery, Margaret

Journal:

Service Industries Journal

Year:

2004

Language:

english

File:

PDF, 90 KB

english, 2004

5

The influence of human resource management in savings bank performance

De Saá Pérez, Petra, Falcón, Juan Manuel García

Journal:

Service Industries Journal

Year:

2004

Language:

english

File:

PDF, 118 KB

english, 2004

6

Developing the impression management skills of the service worker: an application of Stanislavsky's principles in a services context

Grove, Stephen, Fisk, Raymond, Laforge, Mary

Journal:

Service Industries Journal

Year:

2004

Language:

english

File:

PDF, 105 KB

english, 2004

7

Developing a brand performance measure for financial services brands

de Chernatony, Leslie, Harris, Fiona, Christodoulides, George

Journal:

Service Industries Journal

Year:

2004

Language:

english

File:

PDF, 114 KB

english, 2004

8

The new customer relationship management tool – product elimination?

Harness, David, Harness, Tina

Journal:

Service Industries Journal

Year:

2004

Language:

english

File:

PDF, 94 KB

english, 2004

9

Book reviews

Journal:

Service Industries Journal

Year:

2004

Language:

english

File:

PDF, 74 KB

english, 2004